At Dot + Lu Boutique Homewares we would like to make your online shopping experience as pleasant and simple as possible, so our shipping methods and policies have been designed to get your order to you quickly and efficiently.
In store pick up available. Please select the 'Pick-Up' delivery method at checkout.
Free deliveries available in Inverloch for orders over $50. Deliveries will be made within 24 hours after purchasing
- A flat rate of $12.99 shipping is charged on all orders within Australia that fit into a satchel.
- Breakable and Fragile items that require protection and to be shipped in boxes we will notify you on shipping price.
- Items are measured on the cubic weight and may incur an extra fee. If an extra fee is payable we will contact you to confirm payment before your order is dispatched
- Orders will be dispatched within 48 hours of placement or next business day
- Any orders over $200 are shipped free unless it is heavy and bulky items.
- Orders are shipped via Australia Post
- In most cases orders will be received within 3-7 business days of shipping. Bulky items or deliveries to remote locations may take longer.
Shipping outside Australia
- Shipping outside Australia starts at $20 depending on what country and size and weight of stock.*
- All orders are sent via Australia Post Air Mail
- In most cases orders will be received within 7-14 business days of shipping, although certain destinations may take longer
- International customers are responsible for their own local duties and taxes. Please contact us if your parcel does not arrive within the specified time.
- Orders will be dispatched within 48 hours of placement
* We reserve the right to charge a higher delivery rate for some international destinations or orders that are unusually bulky or heavy items – we will contact you to confirm payment before your order is dispatched
We cannot accept responsibility for delays in delivery due to unforeseen circumstances (eg. Strikes, floods etc). If there are delays due to stock reasons Dot+Lu Boutique Homewares will notify you and you will have the option of changing or cancelling your order